Generational Changes and Challenges

Today leaders face the challenges of managing across four generations of people within the workplace. Past assumptions related to motivation and accountability frequently fail to create effective teams. This fast-moving workshop examines and analyzes the differences, similarities and issues involving people of different ages that come together in the workplace.  The latest data related to how to manage and motivate younger employees will be presented.  The views, behaviors and attitudes of the different generations are explored in a serious and humorous fashion.  Participants will find new ways to view and work with other generations. Participants will leave with practical approaches for Supervisors and organizations for addressing the performance and behavioral issues in the workplace.

Effectively Managing Problem Employees

They get in your head.  They steal the joy of accomplishing difficult tasks from you and members of your team.  Problem employees exert a large amount of power and influence over you and your team.  This fast-moving workshop will help you learn:

1. The games they play, and why they play them.
2. Why you often lose.
3. How you can outplay, outwit and out last your problem children.

If you are spending the majority of your time, energy and frustration on your least productive and most trouble causing employees, then you won’t want to miss this workshop.  You will learn what games that are actually being played and why problem employees are motivated to play these games.  You will also learn how to turn many of the negatives into positives for your team.

In addition, you will learn:

1. How to strengthen your team in spite of the influences of problem employees.
2. How to interpret body language and other key communication concepts.
3. How to regain your serenity in the middle of the problem child’s game.
4. Effective and practical methods for addressing problem employees